TREC Consumer Protection Notice
Texas Real Estate Commission - Consumer Protection Information
Important Consumer Protection Information
The Texas Real Estate Commission (TREC) regulates real estate licensees and brokers in the State of Texas. This page provides important consumer protection information and resources.
About TREC
The Texas Real Estate Commission (TREC) is a state agency that regulates the real estate industry in Texas. TREC's mission is to protect the public by regulating the activities of real estate licensees, brokers, and other professionals in the real estate industry.
All real estate agents, brokers, and related professionals operating in Texas must be licensed by TREC and adhere to Texas Real Estate Commission rules and regulations.
Consumer Rights and Protections
As a consumer in a real estate transaction, you have several important rights and protections:
Right to Clear Information
Real estate licensees must provide you with clear, honest, and accurate information about properties and transactions. You have the right to understand all terms and conditions of any agreement before signing.
Right to Fair Treatment
All parties to a real estate transaction must be treated fairly and honestly. Real estate licensees are prohibited from discrimination based on protected characteristics.
Right to Representation
You have the right to be represented by a real estate agent or broker and to understand the representation agreement. You should receive a written explanation of how your agent is being compensated.
Right to File Complaints
If you believe a real estate licensee has violated Texas law or TREC regulations, you have the right to file a complaint with the Texas Real Estate Commission.
How to Verify a License
Before working with a real estate agent or broker, you should verify their license status. You can check the license status of any real estate professional through TREC's online verification system.
To verify a license:
- Visit the TREC website at www.trec.texas.gov
- Use the "License Holder Search" tool
- Enter the licensee's name or license number
- Review the license status and any disciplinary history
Filing a Complaint
If you believe that a real estate licensee has violated TREC laws or regulations, you may file a complaint with the Texas Real Estate Commission.
Texas Real Estate Commission
PO Box 12188
Austin, TX 78711-2188
Phone: (512) 936-3000
Website: www.trec.texas.gov
Complaints must be filed in writing and include specific information about the violation, the licensee's name and license number, and documentation supporting your claim.
Important Dates to Remember
For Buyers
You must receive written notice of any buyer/tenant representation agreement before a real estate professional shows you any property or presents an offer on your behalf.
For Sellers
You should carefully review and understand all terms of any listing agreement before signing. Ask your agent to explain any terms you don't understand.
Prohibited Conduct
Texas law prohibits real estate licensees from engaging in various unethical or illegal activities, including:
- Discrimination based on protected characteristics
- Fraudulent or misleading statements
- Mishandling of client funds
- Failure to disclose material facts about a property
- Commingling of personal and client funds
- Acting without proper authorization
- Failure to comply with fair housing laws
Additional Resources
This page provides general information about consumer protections in Texas real estate transactions. For specific legal advice about your situation, please consult with an attorney.